Experience Year-Round Swimming Comfort with an
NCS Premier Series Pool Heat Pump

Always CUT OFF the power supply of the heat pump before cleaning, examination and repair.

When the heat pump is in use:

• Please clean this machine with household detergents or clean water, never use gasoline, thinners or any similar fuel.
• Check bolts, cables and connections regularly.
• If repair or scrap is required, please contact NCS on 1800 875 752.
• Do not attempt to work on the equipment by yourself. Unauthorised repair may cause damage and is dangerous.
• In case of risk, safety inspection must be carried before the maintenance or repairing for heat pumps with R32 gas.

If the heat pump is not in use:

• Cut off the power supply to prevent any mechanical damage.
• Drain water clear of the machine
• Unscrew the water nozzle of the inlet pipe to let the water flow out
• Cover the machine body (only when not in use)
• Please clean this machine with household detergents or clean water, never use gasoline, thinners or any similar fuel.

COP stands for Coefficient of performance ie. The ratio of power output to power input.

This is dependent on the ambient air temperature and the temperature of the water of the swimming pool.

It tells you the energy efficiency rating of the heat pump. The higher the COP of your inverter heat pump, the lower your electricity bill!

The Premier Series is at the forefront of inverter technology. The core of InverPad technology is the revolutionary streamlined case design, a Stepless DC Inverter and a Noise Cancelling System combined together. Because of its revolutionary pad and airflow design – a unique backward airflow system draws air from the sides and releases it at the back – the outlet airflow is much quieter than traditional models. When combined with superior anti-noise technology the Premier Series provides a near-silent pool heating experience.

It combines high-end components, such as an inverter compressor, DC brushless fan motor and dedicated pool heating control chipset, to achieve total control over the speed of the heat pump. The frequency and RPM can be adjusted precisely, by one unit at a time, to provide amazing energy-saving and extreme silence. Improved heating performance means increased power savings. To maintain the pool temperature, the Premier Series runs at middle to low speed which leads to the best energy-saving performance and super silent pool environment – achieving more than 50% energy savings compared to a standard on/off-pump.

Today’s inverter pool heat pumps have exceptional performance and are built to last.  The NCS Premier Series range of heat pumps are manufactured using premium componentry, have been quality tested by TuV Rheinland and are CE marked.

For peace of mind, the Premier Series is also backed by our industry-leading warranty.

• • • – Titanium Heat Exchanger, 25 years*
    • – Compressor, 10 years*
    • – Parts, 4 years*
    • – Labour, 1 year*

       

Furthermore, we offer FULL REPLACEMENT COVER  for the first 12 months (from the date of purchase) should there be a manufacturing fault. (Note, Replacement Cover does not apply to the misuse of the pool heat pump, negligence, or incorrect installation)

On the off chance, you do run into an issue with your pool heat pump, please contact the office on 1300 138 864 or fill in the warranty form below and we will be in contact with you asap.

* Noted Extended Warranty periods apply only to domestic units installed by NCS Pool Heating Systems qualified installers. For further information regarding the Premier Series Warranty, please see further information provided here.

To reap the most benefits, it’s important that you select an appropriate size for your pool.

Things that need to be taken into consideration are:

1. – Your pools size and volume
2. – When will you be using the pool – extending the season or all year round?
3. – Are you using a pool cover
4. – How often do you use your pool
5. – Where you are located
6. – The desired temperature of the pool

For a rough estimate, you first need to determine the volume of your pool (multiply the length by the width and the average depth). Once you have this figure, divide by 2500 to determine the kW required of your pool heat pump.

For example, a 4 x 6 m pool with an average depth of 1.5 would have a volume of 36,000 litres. Now divide that by 2500, and you will get the number 10.4. So your pool heat pump would need to have a minimum of 10.4kW required for your pool heat pump.

(Note, this number is taking into account the use of a pool cover)

For the most consistent and cost-effective functioning inverter pool heat pump, contact the expert team at NCS, who will advise you on the right size pool heat pump for your needs.

If you have placed an order for a Premier Series Pool Heat Pump online, our team will get in touch shortly to advise you on the expected delivery and, if applicable, an installation date.

Click Here to download the latest Premier Series, User Manual.

There are several advantages to inverter pool heat pumps, ranging from unparalleled energy efficiency to the flexibility to heat your pool with or without the sun.

A pool heat pump generates natural heat from the outside air to warm the water and it is driven by electricity. The next-generation Premier Series intelligently adjusts the operating capacity to improve the efficiency of air-water heating exchange and bring more extra benefits.

Unlike traditional pool heaters, inverter pool heat pumps only need a small amount of electricity to power the compressor and the fan that pulls in warm air and transfers the heat directly to pool water.

Energy Efficiency
Since most of the heat is sourced from natural air, an inverter pool heat pump like the Premier Series is able to offer an impressive COP up to 15.0, which means by consuming every unit of energy can it produce 15 units of heat in return. For reference, neither gas nor electric pool heaters have a COP above 1.0.

Cost-Effectiveness
With such outstanding energy efficiency, the running costs of an inverter pool pump are incredibly low, which reflects not only on your bills but also on the environmental impact in the long run.

Eco-Friendly
With advantages in low energy consumption and high efficiency in heating exchange, inverter pool heat pumps are highly eco-friendly in protecting the environment.

Quiet and Durable
An inverter pool heat pump like the Premier Series is 10 x quieter than a traditional on/off heat pump. Moreover, without running at full speed all the time, inverter pool heat pumps are more durable with a longer warranty than traditional on/off pool heat pumps.

As with all swimming pool heating systems, you are advised to use a pool cover when your swimming pool is not in use.

Using a pool cover is important for several reasons:

1. Energy Efficiency: A pool cover helps to reduce evaporation (the greatest heat loss), which in turn reduces the need for energy consumption and saves you money on heating costs.
2. A pool cover can cut total heat loss by 50% to 95%.
3. Less Maintenance: A pool cover reduces the amount of debris and dirt that falls into the pool, making maintenance and cleaning easier.
4. Water Quality: Pool covers help to prevent the growth of algae, bacteria, and other harmful microorganisms in the pool water, ensuring that your pool remains clean and safe to use.
5. Aesthetics: A pool cover protects your pool from the elements and keeps it looking great all year round, adding aesthetic value to your outdoor space.

Overall, using a pool cover provides numerous benefits that help to improve the safety, cleanliness, and efficiency of your pool, making it a worthwhile investment for any pool owner.